Business Support Senior Officer, Asia Regional Directors Office

Save the Children International has an exciting opportunity for a Business Support Senior Officer, Asia Regional Directors Office to join our global team. 

Team and Job Purpose

The Programme Delivery department drives the implementation of our strategy by ensuring that programme and advocacy delivery is done right first time – at scale, with impact and quality, on time, on budget and with compliance. We aim to strengthen and enable implementing offices’ ability to work in complex and hostile environments, be more locally-led, smarter in its sourcing, and with a smaller environmental footprint. The department leads comprehensively on the organisation's humanitarian and crisis response strategy, including prioritisation, programme quality, operational delivery and interagency collaboration and influencing.

Role purpose

Business Support Senior Officer will have primary responsibility for all administrative related matters within the Asia regional Directors Office and be fully accountable for the full spectrum of the administrative activities, including coordination with other departments.
 

Job Title: Business Support Senior Officer, Asia Regional Directors Office

Reports To: Manager Regional Office and Coordination, Asia

Work Pattern: Hybrid/Remote with flexible working options available 

Contract Length: Permanent

Grade: P2

Location: Thailand, Bangkok. For a full list of locations that Save the Children International can hire in, please visit: SCI Careers

Time Zone : Indochina Time (ICT, UTC+7)

Right to Work: The successful candidate must possess the unrestricted right to work in their current or preferred location for the duration of employment. 

Language Requirements: English (required), Thai (desirable)

Principal Accountabilities

Administrative Support to the Regional Director

• Manage the RD’s calendar, scheduling and coordinating meetings, and providing logistical support for in-person engagements.
• Arrange and oversee travel logistics for the RD and visiting staff, including visa processing, flight and accommodation bookings, and coordination with Country Offices.
• Support the RD with the preparation and submission of medical claims, expense reimbursements, and timesheets.
• Coordinate the planning and delivery of regional meetings, workshops, and conferences held in Bangkok, including preparing invitations, managing receptions, and ensuring all logistical requirements are met.
• Maintain an organized and accessible filing system for all RD Office documentation.
• Liaise proactively with Thai government offices to secure visas and permits for the RD and regional staff, leveraging strong networks to ensure timely processing.

Administrative Support to the RD Office

• Strengthen the administrative capacity of the RD Office to meet organizational goals and management standards, maintaining robust systems for record-keeping and document management.
• Facilitate effective internal communications to support the smooth, day-to-day operations of the RD Office.
• Liaise with government agencies on administrative matters as needed.
• Coordinate closely with Save the Children Thailand, ensuring effective collaboration and alignment on administrative processes, and event logistics while maintaining smooth day-to-day interactions.
• Provide administrative support and act as a liaison with external stakeholders on behalf of the RD Office.
• Assist departments and teams in organizing and delivering logistical support for internal meetings, workshops, and other events.
• Ensure adherence to global support service policies, collaborating with relevant stakeholders to maintain consistency and compliance.

Other Duties

• Undertake additional administrative responsibilities as assigned by the Manager, Regional Affairs and Coordination.

Experience and Skills

Essential

1. Foundational experience in administrative support, or related roles.
2. Proficient experience in travel coordination, meeting facilitation, and preparation of briefing materials and speaking notes.
3. Significant experience in financial administration, including processing invoices, managing expenses, and supporting supplier setup in compliance with organisational policies.
4. Organisational Skills: Ability to manage multiple tasks efficiently and prioritise workload effectively to meet deadlines.
5. Communication Skills: Excellent written and verbal communication skills. Ability to prepare comprehensive briefing materials and speaking notes.
6. Attention to Detail: Strong attention to accuracy and detail, particularly with scheduling and financial processes.
7. Interpersonal Skills: Strong ability to build and maintain effective working relationships with colleagues at all levels, stakeholders, and external partners.
8. Problem-solving Skills: Ability to anticipate challenges and develop practical solutions to address them.
9. Cultural Competence: Demonstrated cultural sensitivity and ability to work in a diverse multi-cultural environment.

Desirable

• Experience in enhancing inclusiveness and diversity in the workplace, fostering a culture of equity and respect.
• Established working relationships with Thai government agencies, with the ability to navigate administrative processes to support visas, permits, and event-related requirements.

Education and Qualifications

Education

• A degree or equivalent qualification in Business Administration, Management, Social Sciences, or a related field is preferred.
• Professional certification in office administration or a related field will be an advantage.

Essential

Qualifications: Training or certification in office administration or related fields.

Key Relationships

Internal (excluding direct team and manager)

• Global Teams & business partners

Working at Save the Children International

Save the Children is the world's leading organisation for children, employing ~25,000 staff. We save children's lives. We fight for their rights. We help them fulfil their potential. Through our work in 116 countries, we put the most deprived and marginalised children first.

We know that great people make a great organisation, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.

The work here is challenging but is also immensely rewarding. At Save the Children, you will be in good company, working with talented, like-minded individuals who are determined to ensure that all children survive, learn, and are protected. Your contribution will help ensure children's voices are heard at the highest levels, and that we achieve our global strategy, Ambition for Children 2030, and reach every last child.

Diversity, Equity and Inclusion and Equal Opportunities

DEI is core to our vision, values and global strategy. Save the Children is committed to creating a truly diverse, equitable and inclusive organisation, and one which will support us in our vision to ensure every child attains the right to survival, protection, development, and participation.

We are committed to equal employment opportunities, regardless of gender, sexual orientation, race, colour, ethnic origin, nationality, disability, marital or civil partnership status, gender reassignment, pregnancy and maternity, caring or parental responsibilities, age, or beliefs and religion. We are committed to diversifying our staff to better represent the communities we serve and actively welcome underrepresented groups to apply.

Reasonable adjustments will be made should any candidate invited to interview require this.

Application Information

Please attach a copy of your CV and cover letter with your application. A full copy of the role profile can be found here via the job listing. It is recommended that you save a copy of the role profile as it will no longer be available after the advert closes.

Applications will be reviewed on a rolling basis and the job advert may be closed earlier than advertised subject to the volume of suitable applicants. Please submit your application at your earliest convenience to avoid disappointment.

Due to the high volume of applications we receive, only shortlisted candidates will be contacted. Candidates who are successfully shortlisted should expect to hear from us within 2 weeks of the advert deadline.

Our recruitment process:

1. Application review by our recruiting team based on your CV and cover letter
2. Two-stage competency-based interviews with the hiring team
3. Some recruitment may include an additional assessment or case study stage, or a third stage interview
4. If successful, you will receive a conditional offer of employment, followed by your contract subject to passing background checks

We need to keep children and adults safe so our selection process includes rigorous background checks and reflects our commitment to the protection of children and adults from abuse. All employees are expected to carry out their duties in accordance with our Code of Conduct and all policies and procedures relating to Anti-harassment, Health and Safety, Safeguarding, and DEI and Equal Opportunities.

Save the Children does not charge a fee at any stage of the recruitment process.